Feedback from previous guests about their experience.
90%
enjoyed the hotel and would happily return
9.0/10
Perfect
Rooms
8.5
Location
10.0
Service
8.5
Dining
8.0
Guest reviews
9.0/10
based on 2 reviews
4.5/5
based on 996 reviews
0.8
0.8/10 based on 2707 reviews
#18 of 92 hotels in Honolulu based on Tripadvisor
Benjamin
United Kingdom,
December
2024
8.2/10
I had an overall wonderful experience at this hotel, enjoying the beautiful pool area and the stunning views of Diamond Head. The staff were extremely helpful, making my stay very pleasant. However, I did experience a few inconveniences regarding valet parking and limited room service options. The location is ideal, close to the beach and local attractions, which made it easy to explore the area.
Rooms
9.0
The rooms were beautifully decorated and provided amazing views of Diamond Head and the ocean. They felt carefully designed for comfort.
Service
7.0
The staff were very friendly and went out of their way to assist with requests. However, the inconsistent room service was a bit disappointing.
Location
10.0
The hotel is in a fantastic location, just a short walk to the beach and close to various restaurants and shops.
Dining
7.0
Dining at The Deck was pleasant with great views, but I found it to be on the pricier side. The menu could use more options.
Facilities
8.0
The pool area was charming and well-kept, providing a lovely space to relax.
Walt
United States,
August
2024
9.0/10
I had an extraordinary stay at Queen Kapiolani Hotel, where we celebrated our engagement. The breathtaking views of Diamond Head and the beach from our suite's balcony were a magical addition to our experience. The staff genuinely embodied the Aloha spirit, making us feel welcomed. Although our room was slightly smaller than expected, it provided ample space for two. One downside was the limited capacity at the pool area due to COVID restrictions, but overall, it was an unforgettable trip and I can't wait to return.
Rooms
8.0
The room was cozy and offered stunning views, although it was slightly smaller than expected.
Service
10.0
The staff was incredibly accommodating and prompt, responding quickly to our needs.
Location
10.0
The hotel is just 1.5 blocks from Waikiki Beach, surrounded by plenty of shopping and dining options.
Dining
9.0
Dining at The Deck was a delight, offering delicious food and refreshing drinks with beautiful views.
Facilities
8.0
The hotel facilities were well-kept, and the pool area, despite being limited in space, looked inviting.
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